Refund Policy
At Grace Rx, our mission is to deliver exceptional, personalized care in a compassionate and professional environment. We are deeply committed to patient satisfaction and stand behind the quality of our services. Each treatment is performed with the utmost attention to safety, precision, and individualized care.
No Refunds on Performed Services
Due to the nature of medical treatments, all services that have been rendered are non-refundable. This includes but is not limited to appointment deposits, consultations, procedures, injections, and other services. Once a service is performed, the time, expertise, and products used are non-recoverable.
We take pride in our transparent policies and strive to ensure that all clients are well-informed before proceeding with any treatment. Results may vary between individuals, and while we aim for optimal outcomes, we cannot guarantee specific results.
Our Promise to You
Although we do not offer refunds, your satisfaction and well-being remain our top priority. If you have any concerns or are dissatisfied with your experience, we welcome the opportunity to make it right. Our team is here to support you, and we will always do our best to address any questions or issues with kindness, professionalism, and integrity.
Effective Date: 07/27/2025